Oki C 9400 User Manual download pdf (Page 425)

Warranties, Certifications, etc.

Warranties

Limited Warranty

United States & Canada

Oki Data Americas, Inc. (Oki Data) warrants this printer to be free from defects in material and

workmanship and will remedy any such defect according to the terms of this Limited Warranty.

Oki Data will repair (or at its option, replace) at no charge, any defective component(s) of the

Printer for one (1) year from the date of purchase except for the printhead (LED imaging array),

which is warranted for a period of five (5) years from date of purchase. This Limited Warranty

extends to the original purchaser only. This Limited Warranty does not extend to consumable

items.

On-Site Repair

Note: On-Site Repair is available in the United States and Canada only. On-Site Repair does

not include the replacement or repair of product consumables or supplies.

Oki Data will, for a period of one (1) year from the date of original purchase, repair or replace (at

Oki Data’s option) on-site at the original purchaser’s facility and without charge, any defective

component(s) of the printer, provided that the warranty service is performed by an Oki Data

authorized service provider. The printheads (LED imaging arrays) have a 5-year parts only

warranty from date of original purchase. Following the first year of warranty coverage, the

printheads will be replaced by an authorized Oki Data service provider at Oki Data’s then

current labor rates. Oki Data reserves the right to use new and/or refurbished parts in the

warranty repair process.

To make request or claim for service under this Limited Warranty contact your local Oki Data

authorized service center or Oki Data at 1-800-OKI-DATA (1-800-654-3282).

A written receipt for the product, showing the date of purchase, dealer’s name, and both the

model and serial numbers of this printer must accompany any request or claim for work to be

performed under this Limited Warranty.

This Limited Warranty shall not apply if the product has been damaged due to abuse, misuse,

misapplication, accident, or as a result of service or modification by any other than an

authorized Oki Data service center.

THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE ON THE FACE HEREOF

AND DESCRIBED ABOVE. NO WARRANTIES WHETHER EXPRESS OR IMPLIED,

INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY

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Oki C 9400 User Manual Page 425