OKI FAX 5950 User Manual download pdf (Page 132)

OKIFAX 5750/5950122

Troubleshooting (End User)

For an end user, troubleshooting a T.38 Internet fax is the

same as any other fax machine.

Refer to the User Guide, “Problem Solving.”

Most problems with faxing using the T.38 protocol must be

referred to the Network Administrator.

Refer to the Network Administrator section,

“Troubleshooting,” of this Feature Set Guide.

However, the end user should check the following items.

· Make sure the remote machine is T.38 capable.

· Make sure the # symbol is the first character in the alias

you are contacting.

Error Codes (End User)

Contact your network administrator if any of these error

codes are displayed.

1501: Remote facsimile machine rejection

1502: GK rejection

1503: No response

1504: Cancel

1505: Board BUSY

1506: Phone number error

1507: GK not found

1508: DHCP failure

15FE: Board error

15FF: Board error

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OKI FAX 5950 User Manual Page 132