OKI 52104201 Datasheet download pdf (Page 132)

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129

END-USER/SALES/SERVICE SUPPORT PROGRAMS

CompTIA A+ CERTIFICATION

Oki Data accepts CompTIA A+ Certification as authorization to provide warranty service on most OKI printer and MFP products.

Resellers supplying proof of A+ Certification will not be required to purchase and complete training materials on each OKI model.

Fax a copy of your A+ certificate to 856-222-5197.

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Recognizes and supports industry level A+ Certification.

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Streamlines the internal and external process for service authorization.

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Promotes electronic delivery of service material content through use of the BPX.

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Improves accuracy of service referrals issued from the Customer Support Center.

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Positions OKI on par with the competition from an authorization standpoint. Competitive advantage in the delivery of

information and processing of electronic warranty claims (BPX).

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Improves accessibility and level of service to end user.

OKI UNIVERSITY ON-LINE

Oki Data offers on-line product technology and service tests, as well as resource materials for service authorizations. This material —

under the title “OKI University” — can be found on Oki Data’s web site at the Business Partner Exchange/BPX. Enroll today!

OKI

Service Center Authorization

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OKI 52104201 Datasheet Page 132