Oki 5950 User Manual

Feature SetGuideP/N 59332202

|OKIFAX 5750/5950xInstaller (Network Administrator) Information... 124Global vs. Private IP Addresses ...

|OKIFAX 5750/595090Operating SystemsNetWareRecommended procedure:1 Install the printer driver.2 Install the network card utility.3 Configure the netwo

|Feature Set Guide: English 91Windows 95/98Recommended procedure:1 Install the printer driver.2 Install the network card utility.3 Install the Oki Pr

|OKIFAX 5750/595092Other Operating SystemsOther operating systems, such as Macintosh or UNIX, are notsupported.Configuring from Network Utilities(also

|Feature Set Guide: English 93ConfigurationNetwork settings can be modified through the front panel(menu) of your fax machine via User Function 93:

|OKIFAX 5750/595094Settings1: IP ADDRESSSets the IP address.2: SUBNETMASKSets the subnet mask.3: DEFAULT GATEWAYSets the default gateway address.User

|Feature Set Guide: English 95Paper Size CheckUser Function 81Settings are: ON or OFFDefault is: ON.Set to ONIf Paper Size Check is set to ON, an a

|OKIFAX 5750/595096Banner OutputYour fax machine supports TEXT-style Banner of NetWare3.x and NetWare 4.x.!Only US-ASCII characters will print.Any cha

|Feature Set Guide: English 97Problem SolvingThere are two areas of Problem Solving.· End User· Network AdministratorEnd UserOption Board ErrorIf you

|OKIFAX 5750/595098Network AdministratorService CodesWhen a communication error occurs, print the ActivityReport. Use the report to find the service

|Feature Set Guide: English 99SMTP Protocol Error CodesThe following are SMTP protocol error codes given inRFC821.RFC is an Internet “standards” term

Overview|Feature Set Guide: English 1Overview of Optionsand ConsumablesGeneral InformationThis section of the Feature Set Guide covers where to obtai

|OKIFAX 5750/5950100POP3 Communication ErrorsThere are no standard error code definitions for the POP3protocol.Here is the format for POP3 Communicati

|Feature Set Guide: English 101Transmission TroubleshootingTransmission fails; a communication error occurs.See if the server is down.Are the IP ADDR

|OKIFAX 5750/5950102Reception TroubleshootingReception fails; a communication error occurs.Are the IP ADDRESS, SubNetMask and Default Gatewaysettings

|Feature Set Guide: English 103The same mail prints repeatedly.Is the User Function 84: DELETE POP MSG set to TYPE2?Do not use other settings unless

|OKIFAX 5750/5950104E-mail-to-Fax TroubleshootingI have sent data using the format “FAX=[telephonenumber]@[domain name], but it has not been delivered

|Feature Set Guide: English 105Received e-mails are not deleting from the server the way Iwant them to.Check the setting of User Function 84: Delete

|OKIFAX 5750/5950106The headers of my Internet Faxes are not printing the wayI want them to.Text Print (User Function 86) must be ON for this setting(

|Feature Set Guide: English 107My fax machine sender ID is not included in documents Iam sending.Check the setting for User Function 90: IFAX Sender

|OKIFAX 5750/5950108My server does not support APOP, and my fax machine isexperiencing communication errorsMake sure the OKIVIEW 32 Setting, Use APOP,

|Feature Set Guide: English 109Printing TroubleshootingI want to use my fax machine as a printer. When I try toinstall the printer driver on my Wind

|OKIFAX 5750/59502Part Numbers!For the latest product and technical supportinformation, visit the Oki Data Web site:www.okidata.comConsumablesPart Num

Overview|OKIFAX 5750/5950110T.38!For the latest product and technical supportinformation, visit the Oki Data Web site:www.okidata.comT.38 Internet fax

|Feature Set Guide: English 111Information ProvidedThe following items provide the information you will need touse your fax machine.· User’s Guide· W

|OKIFAX 5750/5950112What is an Alias?Your T.38 Internet fax allows real-time communicationbetween T.38-capable devices.The devices locate each other u

|Feature Set Guide: English 113General ConditionsTo use the T.38 Internet fax,· the machine must be connected to a LAN· the Address Table (found in t

|OKIFAX 5750/5950114Helpful Hints (T.38)Your fax machine has many features and capabilities that willhelp you· operate the machine· save money· save t

|Feature Set Guide: English 115Internet FaxInternet fax is a term with several meanings, depending oncontext.Internet fax can mean· fax communication

|OKIFAX 5750/5950116T.38 vs. PSTN CommunicationsYou cannot combine T.38 communications and PSTNcommunications in one session.What does this mean?You c

|Feature Set Guide: English 117End User InformationUsing the T.38 protocol for faxing is very similar to usingPSTN for faxing. This section covers t

|OKIFAX 5750/5950118Limitations and Suggestions· You cannot combine T.38 and PSTN communications inone fax transmission.· You cannot send and receive

|Feature Set Guide: English 119OperationYou can send or receive transmissions using T.38 protocol.!Your Installer (Network Administrator) must progra

|Feature Set Guide: English 3Options by ModelOKIFAX 5750· 500 Sheet 2nd Paper Tray Kit (UST-550)· T.38 “Real Time” Internet Fax Kit· OkiLAN 7100e+ 10

|OKIFAX 5750/5950120Procedure1 Load the document.2 Select the method for entering the alias for destinationT.38 device.For more information on entry m

|Feature Set Guide: English 121Sending to a Non-Programmed AliasAlso known as Numeric Keypad (Walk-up) T.38 faxingIf you want to send a T.38 Internet

|OKIFAX 5750/5950122Troubleshooting (End User)For an end user, troubleshooting a T.38 Internet fax is thesame as any other fax machine.Refer to the Us

|Feature Set Guide: English 123Reports (End User)Using T.38 does not generate any unique reports.The standard reports of the machine include sections

|OKIFAX 5750/5950124Installer (Network Administrator)InformationThis section provides the information needed to install andsupport a T.38 facsimile ma

|Feature Set Guide: English 125DHCPDHCP Setting (On or Off)The factory default setting for DHCP is ON.You use the IPFax Console Software to change th

|OKIFAX 5750/5950126Determine the DHCP SettingTo determine if DHCP is ON or OFF, you can· use the IPFax Console software· print the Configuration Re

|Feature Set Guide: English 127Windows NT DHCP Server SettingsThis section will provides basic information on working withWindows NT DHCP Servers.For

|OKIFAX 5750/5950128Fix (reserve) assigned addresses to the T.38 board.If you use DHCP with the T.38, you must fix (reserve) the IPAddresses.There are

|Feature Set Guide: English 129Installation ProcessAs an installer, you will complete several steps.· Physically install the T.38 facsimile machine·

Overview|OKIFAX 5750/59504Second Tray!For the latest product and technical supportinformation, visit the Oki Data Web site:www.okidata.comSecond Paper

|OKIFAX 5750/5950130Static IP AddressIf you use DHCP to assign the IP Address, make sure that theaddress is made static.If you obtain the IP Address f

|Feature Set Guide: English 131Program the IP Address, Subnet Mask, and DefaultGatewayProgram the IP Address, Subnet Mask, and Default Gatewayby usin

|OKIFAX 5750/5950132Install the T.38 SoftwareThe T.38 Software (which includes the IP Fax ConsoleSoftware) must be installed on a PC on the network th

|Feature Set Guide: English 133Provide Aliases to the End UserProvide the aliases for the IP Addresses (set up in the AddressTable) to the end user.W

|OKIFAX 5750/5950134SpecificationsNetworkLAN1 port10BASE-TProtocolCall ControlTCP / IPUDP / IPProcedureITU-T H.323Fax Communication MethodTCP / IPUDP

|Feature Set Guide: English 135T.38 Menu Options!Use User Function 83, IPFAX Initialize to initialize theT.38 board before you program the IP Address

|OKIFAX 5750/5950136Problem SolvingNo communication1 Verify that the “#” symbol was the first character enteredwhen sending the facsimile.2 Verify tha

|Feature Set Guide: English 137The machine uses PSTN, not T.381 Verify that the end user is entering “#” as the firstcharacter when entering the alia

|OKIFAX 5750/5950138Software Programs on the CDGeneral InformationThe CD shipped with the facsimile contains the· IPFax Console Software· Discovery Pr

|Feature Set Guide: English 139Installing the Software Programs!If you are reinstalling the software, you must uninstallthe old program first.1 Close

Overview|Feature Set Guide: English 5Memory!For the latest product and technical supportinformation, visit the Oki Data Web site:www.okidata.comMemor

|OKIFAX 5750/5950140IPFax Console SoftwareSoftware Installation for a T.38 device1 On the desktop, select Start – Programs – IPFAX console.2 Select Fi

|Feature Set Guide: English 141Status ScreenThe Status screen displays the status of the following items· Device Mode· Communication (channel status)

|OKIFAX 5750/5950142ScreensThe IPFax Console Software has two types of screens forworking with the network settings of a T.38 device.· Display Screens

|Feature Set Guide: English 143Network SettingsListThe settings shown on the Network Settings Display andChange Screens are:Host NameMAC AddressUse D

|OKIFAX 5750/5950144IP AddressThere is no default setting.The IP Address must be static to use T.38 protocol.Default GatewayThere is no default settin

|Feature Set Guide: English 145TCP Handshake T.O. Value (Sec)The default setting is 30 seconds.This setting determines the amount of time in seconds)

|OKIFAX 5750/5950146GatekeeperIn multi-office configurations, a Gatekeeper can providecentralized address translation and controls access to a H.323te

|Feature Set Guide: English 147ExplanationAlias AddressThe default setting is 2000.Use GatekeeperDetermines if Gatekeeper is used or not.The default

|OKIFAX 5750/5950148RAS MessageEach item under RAS Messages has two different settings.The Time-out Time determines the amount of timeGatekeeper has t

|Feature Set Guide: English 149Address TableThe Address Table in the IPFax Console Software is a registryof the IP Addresses and aliases for the T.38

|OKIFAX 5750/595062 MBCapacity:160 pages of Option 2 MB memory4 MBCapacity:320 pages of Option 4 MB memory8 MBThis item is called the OKI HRS600 (600

|OKIFAX 5750/5950150Explanation of FieldsAlias AddressYou determine the alias address.The alias is the number used at the T.38 facsimile machineto con

|Feature Set Guide: English 151Working with the Address TableAdd a Device1 Use the box Alias Address below the table to enter thealias for the T.38 d

|OKIFAX 5750/5950152Clear a Device1 Click on the row of the Address Table you want to clear(delete).2 Click Clear.3 The row you selected is deleted fr

|Feature Set Guide: English 153Changing the Password!The password is IPFAX until you change it.IPFAX is all upper case, single-byte characters.To cha

|OKIFAX 5750/5950154Forget the Password?If you forget the password, perform this procedure.1 Print the Configuration Report.2 Initialize the T.38 boar

|Feature Set Guide: English 155!Use User Function 83, IPFAX Initialize to initialize theT.38 board before you program the IP Address, SubnetMask, and

|OKIFAX 5750/5950156Updating the T.38 Board Firmware!Firmware upgrades are developed on an as neededbasis.To learn if a firmware upgrade is available,

|Feature Set Guide: English 157!DO NOT turn off the T.38 facsimile machine while theupgrade is in progress.If the machine is turned off, it will malf

|OKIFAX 5750/5950158Memory Dump!Memory Dump displays the contents of the T.38 board’smemory. It is not a procedure you will normallyperform.The T.38

|Feature Set Guide: English 159Version InformationIf you need technical support on this product, you may needto provide the software version informat

Overview|Feature Set Guide: English 7OKI HRS600(600 dpi TX Kit)!For the latest product and technical supportinformation, visit the Oki Data Web site:

|OKIFAX 5750/5950160To use the Discovery Program,1 Start the Discovery ProgramOn the desktop, select Start – Programs – IPFAXDiscovery.2 Enter the bro

|Feature Set Guide: English 161Connecting to the IPFax Console Software from theDiscovery ProgramTo connect to the IPFax Console Software from the Di

|OKIFAX 5750/59508ActivationTo activate high-resolution scanning and faxing:1 Press Menu.2 Type 28 on the numeric keypad.3 Select ON.4 Press ENTER.5 P

Overview|Feature Set Guide: English 9Handset!For the latest product and technical supportinformation, visit the Oki Data Web site:www.okidata.comHand

|OKIFAX 5750/5950iiDisclaimerEvery effort has been made to ensure that the information inthis document is complete, accurate, and up-to-date. OkiData

Overview|OKIFAX 5750/595010Dual LineWhat is Dual Line?A fax machine with dual line has two modems. Dual lineexpands the functionality of your machine

|Feature Set Guide: English 11Basic Operations· Dual Line requires two telephone lines, each with aunique telephone number.!Both lines must be the sa

|OKIFAX 5750/595012· The second line does not have a speaker.· Do not connect any external devices (such as an externalphone) to the second line.· Whe

|Feature Set Guide: English 13UnpackingRemove contents from the carton. Be sure that all the itemslisted below are included.!If any items are missing

|OKIFAX 5750/595014Connecting to the Second Telephone Line1 The primary / first telephone line is connected to the LINE(1).See the User’s Guide, “Inst

|Feature Set Guide: English 15Setting the Option Line Type for theSecond LineThe second line type may be set to:· Send (transmit) only (TX)· Receive

Overview|OKIFAX 5750/595016T.37 Internet FaxOverviewT.37 Internet Fax is an easy-to-use feature that is difficult toexplain.This overview has several

|Feature Set Guide: English 17Operation Overview (End User)Information ProvidedThe following items provide the information you will need touse your f

|OKIFAX 5750/595018Internet Fax TransmissionGeneral InformationTo send an Internet Fax message, you need a mail server fromwhich to send e-mail.Please

|Feature Set Guide: English 19SMTP Server Address / NameEnter the SMTP server name or IP Address.If entering the server’s IP Address, be sure to type

|Options User’s Guide: English iiiTrademark InformationOKI and Oki Data are registered trademarks and OKIFAX is atrademark of Oki Electric Industry C

|OKIFAX 5750/595020Internet Fax ReceptionGeneral InformationTo receive an Internet Fax message, you need a mail serverfor sending e-mail.Please consul

|Feature Set Guide: English 21POP Server Address / NameEnter the POP server name or IP Address.When entering the server’s IP Address, be sure to ente

|OKIFAX 5750/595022List of SettingsUser Function 80 Auto Tray SwitchUser Function 81 Paper Size CheckUser Function 82 LAN Print T.O.User Function 83 P

|Feature Set Guide: English 23Information ProvidedThe following items provide the information you will need touse your fax machine.· User’s Guide· Wa

|OKIFAX 5750/595024Feature Set GuideThe Feature Set Guide provides the information unique toeach option of the product series.Second Paper TrayThis se

|Feature Set Guide: English 25OKILAN 7100e+ User’s GuideThe OKILAN 7100e+ User’s Guide provides the informationabout the network card used with this

|OKIFAX 5750/595026Components of an Internet FaxA fax sent over the Internet has three components.· Header· e-mail· TIFF attachment(s)Your ability to

|Feature Set Guide: English 27What Your T.37 Internet Fax Machine CanDoT.37 Internet Fax is a feature with many capabilities.This unit can· send and

|OKIFAX 5750/595028Helpful Hints (T.37)Your fax machine has many features and capabilities that willhelp you· operate the machine· save money· save ti

|Feature Set Guide: English 29E-mail Addresses vs. PSTN (Phone) NumbersYou cannot combine e-mail addresses and telephone numbersin one communication

Overview|OKIFAX 5750/5950ivContentsOverview of Options and Consumables ... 1General Information ...

|OKIFAX 5750/595030Operation OverviewBefore the machine is used, three processes must becompleted.· Installation· Setup· Customization!Installation an

|Feature Set Guide: English 31LAN Topologies and Operating SystemsListed below are the LAN topologies and operating systemssupported by your fax mach

|OKIFAX 5750/595032Set Up (on a Network)Identifying Current SettingsWhen your fax machine is setup on a network, settings for themachine are located i

|Feature Set Guide: English 33Settings Recorded on the Network CardThere are two ways to print a report of the settings recordedon the network card.·

|OKIFAX 5750/595034Using the Button on the Network Card!Some Network Cards may not have a black button.If yours does not, refer to the previous sectio

|Feature Set Guide: English 35Settings Stored on the Fax MachineGeneral InformationUser Functions 80 to 93 are reserved for network settings.User Fun

|OKIFAX 5750/595036List of User Functions (Network Settings)Explanations of each user function follow this list.User Function 80 Auto Tray SwitchUser

|Feature Set Guide: English 37Auto Tray SwitchUser Function 80Settings are: ON or OFFDefault is: OFF.When Auto Tray Switch is set to ON, your fax m

|OKIFAX 5750/595038LAN Print T.O.User Function 82It is impossible to judge whether printing data is not beingtransmitted due to network delay or the e

|Feature Set Guide: English 39Delete POP MessageUser Function 84Use this to determine how the received e-mails are deletedfrom the mail server.If thi

|Feature Set Guide: English vDual Line ... 10What is Dual Line? ...

|OKIFAX 5750/595040Time Between GMTUser Function 85GMT is Greenwich Mean Time.Use this function to set the difference between yourmachine’s local time

|Feature Set Guide: English 41Header PrintUser Function 87This function determines how the e-mail header is printed.Text Print (User Function 86) mus

|OKIFAX 5750/595042Extra Fine ModeUser Function 89This function determines the scan resolution of the EX.FINEmode for Internet Faxing.Available settin

|Feature Set Guide: English 43Domain NameUser Function 91This function is only used when setting up your fax machineas a gateway for relay fax. This

|OKIFAX 5750/595044Message Disposition Notification (MDN)User Function 92!Some mail clients and Internet Fax products currentlyon the market cannot re

|Feature Set Guide: English 45!When User Function 92: MDN is set to ON, anyone whoreceives a transmission from your machine will returnan MDN confir

|OKIFAX 5750/595046Network SettingsUser Function 93This function modifies these network settings.1: IP ADDRESS2: SUBNETMASK3: DEFAULT GATEWAY4: SMTP S

|Feature Set Guide: English 47DHCP ServerIf you are working with a DHCP (Dynamic HostConfiguration Protocol) server, the following items are setautom

|OKIFAX 5750/595048Explanation of Settings1: IP ADDRESSSets the IP address.2: SUBNETMASKSets the subnet mask.3: DEFAULT GATEWAYSets the default gatewa

|Feature Set Guide: English 495: POP SERVER NAMEEnter either the IP address or the host name of the POP mailserver.!If the DNS name of the SMTP serve

|OKIFAX 5750/5950viHelpful Hints (T.37) ... 28PSTN Faxing vs. Internet Faxing ...

|OKIFAX 5750/5950507: POP PASSWORDEnter the password registered on the POP3 server.If a password has already been entered, it is shown asXXXXXXXXXXXXX

|Feature Set Guide: English 5110: HOST NAMEEnter the host name defined on this machine.Restrictions· up to 64 characters may be entered.You may use L

|OKIFAX 5750/59505212: DSN (Delivery Status Notification)!MDN vs. DSNMDN: you receive a confirmation that your messagewas received by the destination

|Feature Set Guide: English 5313: NIC INITIALIZEResets the Network Card to its original factory settings.You may also reset the card to factory setti

|OKIFAX 5750/595054Changing SettingsThere are four ways to change the network settings for yourmachine.1 menu of the machine2 web page of the network

|Feature Set Guide: English 55Settings Changed Only by Using the Web PagePrinter StatusNetwork StatusTCP/IPNetWareNetBEUIEtherTalkSNMPPrinter MenuInt

|OKIFAX 5750/595056Settings Changed Only by Using OKIVIEW 32Network Card ConfigurationGeneralPasswordTCP/IPEnable DHCP/BOOTP or RARPIP Address, Subnet

|Feature Set Guide: English 57Using the OKILAN 7100e+ Web PageYou can use the Web page of the network card to change thenetwork settings for your mac

|OKIFAX 5750/595058Changing Settings Using the Web PagePrinter StatusThis is the main web access screen.Shows the message(s) currently displayed by yo

|Feature Set Guide: English 59POP3Enables or disables the POP reception protocol.For normal operations, set this to Enable.SMTP Port NumberSets the S

|Feature Set Guide: English viiUsing Internet Fax ... 67Sending a Document ...

|OKIFAX 5750/595060Using OKIVIEW 32Use this tool to configure the Network Card onWindows95/98/NT4.0 via the network.The settings available through OKI

|Feature Set Guide: English 61When you start OKIVIEW 32, you will see a list of theNetwork Cards connected to the printers and facsimiles.Check the M

|OKIFAX 5750/595062GeneralSet the password.TCP/IPAllows you to modify the settings listed below.a. Enable DHCP/BOOTP or RARPb. IP Address, Subnet mask

|Feature Set Guide: English 63TelnetYour fax machine is Telnet capable.You can use Telnet (via the network) to change the networksettings for your ma

|OKIFAX 5750/595064CustomizationProgramming e-mail AddressesYou can program (store) e-mail addresses into your machine,just as you do telephone number

|Feature Set Guide: English 651 Press Menu/Exit to enter the menu.2 Press Ä to select Location Program. Press Enter.3 The cursor will be at Speed Di

|OKIFAX 5750/595066Confirming e-mail Address ProgrammingIf you want to check / verify an e-mail address you haveprogrammed, print the Telephone Direct

|Feature Set Guide: English 67Using Internet FaxSending a DocumentGeneral InformationSending a document from the document feeder of themachine using

|OKIFAX 5750/595068How to Send a Document1 Load your documents.2 Select the entry method.For more information on entry methods, refer to theUser’s Gui

|Feature Set Guide: English 69Sending to a Non-Programmed E-mailAlso known as Numeric Keypad (Walk-up) e-mail faxingIf you want to send an Internet F

|OKIFAX 5750/5950viiiNetwork Printing ... 89Printing Documents ...

|OKIFAX 5750/595070TIFF FormatWhen functioning as an Internet Fax, your machine convertsscanned documents into a single TIFF-format file and sends itb

|Feature Set Guide: English 71Viewing TIFF FilesTo view TIFF files, you must have a TIFF viewer installed onyour PC.Microsoft Windows 95, 98, NT 4.0

|OKIFAX 5750/595072Receiving Internet FaxesYour machine can receive Internet Faxes two ways.· Automatic Reception· Manual ReceptionDuring automatic re

|Feature Set Guide: English 73Automatic ReceptionIf your machine performs an automatic reception, but nomessages (mail) are on the server, no record

|OKIFAX 5750/595074Receiving TIFF filesYour machine receives mail messages with TIFF attachmentsfrom the mail server and prints out the attached files

|Feature Set Guide: English 75Receiving e-mails (Body Text)A fax sent over the Internet has three components.· Header· e-mail· TIFF attachment(s)The

|OKIFAX 5750/595076Gateway Services (Forwarding)Faxes to an e-mail AddressYour fax machine can forward incoming faxes from anF-Code fax machine to an

|Feature Set Guide: English 77How it works1 An F-Code fax machine sends the fax message to yourInternet Fax machine.2 Your Internet Fax machine then

|OKIFAX 5750/595078ExampleThe e-mail address of your fax machine is:[email protected] use the Gateway Service, the sender would use:FAX=5551212@59

|Feature Set Guide: English 79Mail Address FormatThe exact mail address format required for e-mail-to-faxforwarding varies from one network to anothe

|Feature Set Guide: English ixT.38... 110Overview ...

|OKIFAX 5750/595080How it Works1 The client sends a message to the mail server using theaddress format [email protected] client can be a computer

|Feature Set Guide: English 81Mail Server Settings for E-mail-to-FAXGateway ServiceThe setting changes explained here can only be made by anetwork ad

|OKIFAX 5750/595082DNS ServerFirst, register your fax machine onto the DNS server.In this example, the settings for a type of DNS server calledBIND ru

|Feature Set Guide: English 83Install the Fax MachineNow, install your fax machine on this network.Host name of the fax machine: fax.abc.comIP addre

|OKIFAX 5750/595084Mail ServerMost of the time, the DNS server configuration explained inthe DNS Server section will allow you to use the e-mail-to-FA

|Feature Set Guide: English 851 Insert the following strings to file sendmail.def.………ACCEPT_LOWER=yes………LOWER_MATCH_STYLE=!lw-file………!ACCEPT, etc. te

|OKIFAX 5750/595086Mail Forwarding Process1 Client sends mail to mail server(To: [email protected])2 Mail server makes enquiry to DNS server regardi

|Feature Set Guide: English 87Network ScannerYour fax machine can be used as a network scanner.Remember the following when using your fax machine as

|OKIFAX 5750/595088Image ResolutionThe setting for User Function 89: Ex.Fine Mode adjuststhe resolution of the scanned image.The resolution may be se

|Feature Set Guide: English 89Network PrintingPrinting DocumentsTo use your fax machine to print documents via the LAN,you need to install the approp